Orders are not open yet. DORVETTI is preparing its first collections. The full terms for delivery, returns and warranty will be published here before the first order can be placed.
Shipping and delivery
Delivery options, costs and timings will be confirmed for each destination before orders open. When they are, you will see them before you pay, in the checkout. We will not describe any shipping as free, express or insured unless it is.
Destinations
We plan to open markets one by one, starting with Spain. Other destinations, including the rest of the European Union, the United Kingdom, the United States, Canada, Switzerland, the United Arab Emirates and Australia, will only be opened once their legal, tax and customs requirements have been reviewed.
Customs and duties
For deliveries crossing a customs border, import taxes and duties may apply depending on the destination and on how the shipment is declared. Whether these are included in the price or payable on delivery will be stated clearly before you pay. DORVETTI requires every shipment to be declared accurately.
Returns
If you are a consumer in the European Union, the law gives you the right to withdraw from an online purchase within 14 days of receiving it, without giving a reason, with limited exceptions such as pieces made to your specifications. Our full returns procedure will be published before orders open.
Warranty
In Spain, goods sold to consumers carry a legal guarantee of conformity of three years from delivery. This covers faults present at delivery. DORVETTI does not currently offer an additional commercial warranty.
Order support
For any question, write to us through the contact form. Once orders open, include your order number so we can help faster.
